Royal G MAX

We stayed here 6 nights at the Royal G Max Hotel. Breakfast was wonderful. The service was impeccable. Clean rooms. Everything was absolutely amazing. Great for recommendations on places to eat and see. The hotel had a perfect location as you could walk to the beach. The Adriatic Sea is amazing we loved it. Excellent overall, the attitude, and I would recommend to people who want warm weather and place to swim without transport. And best of all the stay is good price and very cheap shopping in Durrës Albania.

“Location, comfortable beds, exceptional clean hotel, the friendly staff😍❤️amazing breakfast. Most of all the setting, the views and the sunsets. There is nothing negative to say about this hotel. Outstanding.”

The hotel is good, the rooms are nice and comfortable. The food is delicious, cooked very well. The chef is a good chef. There are problems with the service staff: - do not know what is allowed for all inclusive - settled in the room late - service is all included in a separate bar - check out from the room at 11 o'clock - after check out, they cut off a bracelet, weather the plane was at 19:40

Restaurant staff are so rude and food quality is equal to trash! When you complain about it, be ready to hear: "this is Albanian food!" I highly recommend to do not waste your time and money there. They maybe look good but in fact their services are awful

The hotel is new and modern however the whole hotel is run by one receptionist on each building which makes a straight forward check in to last no less than an hour. Everyone coming to reception were complaining that there is no parking available as they have very limited spaces ( not even a quarter car spaces for the so called hotel). No-one seems to know what they’re doing and staff running around like a headless chicken. Need help from someone? You get the real taste of ignorance. Staff really needs to understand customers service as they are like robots with an “attitude of computer says no” When you get checked in, no information whatsoever is given to you except the cost and you need to pay it now. In the room you have a fridge but its off as the electric lead doesn’t fit in the socket (yes very smart) and staff can’t do anything about it. Wifi doesn’t work on all rooms, certainly didn’t in mine. Air condition was not working, called reception several times end every time i got same answer, technician is not here and when he comes we will tell him, never turned up i just gave up and left windows open and welcomed mosquitos. Every time i was passing by reception, i saw people complaining of issues they have reported several times. Avoid this place at all costs. Absolute disaster.