Gino Auto S.r.l. - Concessionaria BMW e MINI

Fantastic service, extremely professional, doing their very best all times 👍

In recent years the cost of servicing my wife's Smart car has risen quite substantially whereas the quality of servicing has deteriorated quite substantially. I'd like to warn owners of Mercedes, BMW, Smart, etc to beware of demands to buy unnecessary spare parts. Last year my wife was asked to buy a set of new tyres and this year she was recommended to change the rear axle - both not needed according to an independent expert.

They safe my journey, only in this service they understand what need to do with my car, and explain it to me. Other services in Alexandria , Asti, Alba, they don’t want work, they were lazy on answers! One of them told me, that my car is Chinese 😂 Big thanks.

Very good seller

... I consider Mercedes one of the best cars in circulation! Back from France for work I get a warning on the dashboard, AdBlu missing .... despite the filling at the first distributor the warning light remains on ... with the warning of "ignition lock in 470 km ... to get home I 520 km were missing ... so I stop here ... I explain the problem ... I am the problem because perhaps it was too difficult to solve the problem or it wouldn't have gained much ... the "guy" at the counter clearly sorry that "this afternoon the terminal is not working!" ... he doesn't know anything about the problem ... he doesn't try to solve ... he doesn't even ask the technicians ... "ok, goodbye" ... bad service.! Dealership to avoid! Maybe poorly educated staff? OR Maybe too educated! "We just want meat!" .... vabbeh I will ask the parent company! And I don't usually make criticisms or reviews! After I resume the trip and phone to my dealer and without waiting a second and Dino (great!) Answers professionally ... and solves the problem!